Directive on consumer Alternative Dispute Resolution
Initiative
Official name
Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)
Type
Directive
Level 1
Initiator
EU
Submitted
Doc. code
2013/11/EU
Summary
Status
Status
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Current version
Final version
Next step
Entry into force and application
Entry into force
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Application date
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Scope
Relevant for
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Associated initiatives
Level 1
Alternative Dispute Resolution Act
(binding, Main version, AT)
Revised Consumer Alternative Dispute Resolution Directive (revised ADR)
(binding, Amendment, EU)
Level 2
–
Level 3 / Other
–
Source: EU, 2013/11/EU, 2013