Methodological guide to mystery shopping

Topic area:
Initiative
Official name
THE EBA METHODOLOGICAL GUIDE TO MYSTERY SHOPPING
Type
Manual
Level 3 / Other
Initiator
EBA
Submitted
03.05.2021
Doc. code
EBA/REP/2021/08; EBA/Rep/2021/21
Summary
Status
Status

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Current version
Final version
21.07.2021
Next step
Entry into force and application
Entry into force

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Application date

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Scope
Relevant for

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Associated initiatives
Level 1
Level 2
Level 3 / Other

Source: EBA, EBA/REP/2021/08; EBA/Rep/2021/21, 2021