Guidelines on complaints-handling of credit servicers under the CSD

Topic area:
Status: 29.07.2024 |
Current
Key words:
Amendment
Initiative
Official name
Final Report on EBA Guidelines amending Joint Committee Guidelines on complaints handling for the securities (ESMA) and banking (EBA) sectors
Type
Guidelines
Level 3 / Other
Initiator
EBA
Submitted
09.11.2023
Doc. code
EBA/GL/2024/12
Summary
Status
Status

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Current version
Final version
24.07.2024
Next step
Entry into force and application
Entry into force

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Application date

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Scope
Relevant for

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Associated initiatives
Level 1
NPL Secondary markets Directive (Credit servicers and credit purchasers) (binding, Amendment, EU)
Level 2
–
Level 3 / Other
Guidelines on complaints-handling for the securities and banking sectors (binding, EU)

Source: EBA, EBA/GL/2024/12, 2024