Guidelines on complaints-handling of credit servicers under the CSD

Topic area:
Status: 14.11.2023 |
Current
Key words:
Supplement
Initiative
Official name
Consultation Paper - Draft Guidelines on complaints-handling of credit servicers under Directive (EU) 2021/2167
Type
Guidelines
Level 3 / Other
Initiator
EBA
Submitted
09.11.2023
Doc. code
EBA CP/2023/34
Summary
Status
Status

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Current version
Consultation paper
09.11.2023
Next step
Entry into force and application
Entry into force

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Application date

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Scope
Relevant for

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Associated initiatives
Level 1
NPL Secondary markets Directive (Credit servicers and credit purchasers) (binding, Amendment, EU)
Level 2
–
Level 3 / Other
Guidelines on complaints-handling for the securities and banking sectors (binding, EU)

Source: EBA, EBA CP/2023/34, 2023